How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I love this watch. The only reason I gave it four stars rather than five stars is because it is a little difficult for me to put on. I have nerve damage in my right hand, but I found a way to put it on because it is such a nice watch.
This watch beat my expectations. Looks good in all lighting, the face is sooo pretty. I've been looking for a somewhat "simple" silver watch for a while now and I'm so glad I saw this. Would definitely recommend 10/10
I’ve received compliments on this watch from friends and a date (twice!). Literally wear it everywhere - beach, gym, dates, etc. looks very expensive. Only wish you could adjust sizing. It’s too big for my wrist.
I LOVE this watch! It's made nice. It's smooth and has a bit of weight on it but feels nice on my wrist. Very happy with my purchase and would recommend it to anyone thinking about buying one!
I love this so much!!! The only thing is that it’s a little too big, but this doesn’t bother me much. It’s super cute and very simple. Definitely perfect as a gift.
I love this watch. It's great quality and I have received several compliments! Great price for a nice looking watch to wear to work.
Very nice! Purchased for my 19 year old. Looks great on, she really liked it. I'd purchase for myself if I was in need of a watch.
This watch looks very pretty in person. I like that it can be worn even with casual clothes. I'm really happy with my purchase.
This watch is breathtaking. There's no surprise I'm getting major compliments. It's comfortable and the silver color looks rich.
Love this watch! It has a nice simplistic style, the details are great. Wish I could resize it, it's a little big
The watch works well and looks really nice when on. However, the clasp is not reliable.
Love the slim face and clean lines. So comfy and I always receive compliments.
Unfortunately, I found out that silver looks horrible with my skin tone.
Very happy with the watch, it looks very elegant and simple
Nice watch, looks classy, easy to adjust to smaller wrists.
Nice watch, great color but a little too small for my taste…