How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
This necklace is gorgeous! I needed more necklaces for the summer time that would layer well with other necklaces I have and also look good with lots of outfits. This one is fantastic. I love the way they were packed. Also I like how they lay well when you wear them, simply elegant.
Really like how the necklaces lay on your neck and chest. I was pleasantly surprised with the quality for the price. Great buy! Would recommend it to all my friends! Maybe I will also buy it as gifts for my mom and daughter.
I bought 2 pcs and they are really beautiful and of really nice quality. They didn’t rust and I’m wearing it all the time. I highly recommend it as a gift or for you.
Very pretty. Gold color is rich and believable. Looks very expensive. No problem with skin sensitivity from metal. Love the modern design.
Cute layered necklace, Goes with anything and isn’t cheap looking either! But the length is not enough for me.
I've gotten so many compliments on this necklace. And the gold looks new after months of showering and use. Definitely worth it!
This necklace looks like a very expensive necklace. Definitely worth every penny. So classy looking. I received many compliments.
Cute design. I really like these two necklaces together, but I’m not sure I’ll wear them, they don't fit my style.
This necklace is really cute. It can be styled either casual or more dressy. The layered look is more dressy and it hasn't faded.
Perfect for what I was looking for to wear close to my neck and for layering.