How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
I am in love, the color is just right, the size fits perfectly from the box, though I saw how simple resizing is. Size is not small but the watch sits on my wrist like it’s been there forever. It's pretty thin and oh the strap is so fine. I bought this watch as a replacement of my old watch and I am so happy with the craftsmanship and price. This watch is way better looking than many Michael Kors and other popular brands watches I saw, and feels much better made.
A beautiful watch, light weight, sleek and snug. With the nice golden color, stainless steel band and blue face, she's a beauty for casual dress or formal. I had shopped in-store and on-line for a three-handed watch that I could clearly see. A second hand comes in handy. Seems simple but took me months and a lot of time to find this baby. I've had this watch for about two months and love the quality, workmanship, craftsmanship and durability.
I lean towards minimalist type watches (and jewelry) and with the clean lines, simple design and thin, lightweight feel this watch is very attractive to me. Since I am a petite woman with very tiny wrists, it’s hard to find a watch that doesn’t look overpowering on me. This one is just the right size. The blue face is just beautiful. And I love the diamonds used instead of the numbers. Highly recommend.
I adore this watch, and the price was great. The clean lines and simplicity are really pretty. However, the petite strap doesn’t fit my tree-trunk wrists. So now I’m on the hunt for a watch band I can work with, hopefully in a similar color.
I purchased this watch after about 6 months of hunting for a new watch. I would describe my style as somewhere in between classic and minimalist, and this watch fits my feeds almost perfectly. It is both functional and elegant, with a spare, yet beautiful design. I've worn it every day since I received it several weeks ago.
I'm a lawyer and I'm known to be highly critical of just about everything I buy, but this watch is certainly not one of them. It's just a beautiful piece of jewelry to look at. It's very comfortable and has held up very well. It's also very stylish, yet simple and very classy. I'm not a fan of designs that are too abstract, though I like colors that complement and are striking.
I just received this watch and I was pleasantly surprised by how nice it is. The band was easy to adjust and clasp on. I love how it looks, very elegant. I like how flat it is too, it doesn't seem like it will get in the way.
I love this watch, it’s very low profile. Once adjusted it fits my skinny wrist perfectly. I would have liked the face to be slightly larger hence 4 stars. This is my first gold tone watch.
The design is sleek, and gold always looks great! The band is nice and adjustable and it has a great aesthetic look to it, while not being too big for her wrists.
This is a beautiful watch that I gifted to my girlfriend for her birthday! She absolutely loved it!